Most items on our site will ship from Farmington Hills, Michigan within one week of receipt of your order. Custom items may take longer to process and produce. Please allow 3 weeks before following up on your order unless you have not received an order confirmation.
Orders will ship UPS Ground Service and shipping charges will be added to your total upon billing to your credit card. If you have a UPS or FedEx Collect account number you would like Volk to ship against, please provide your shipper number in the order comment box in your shopping cart.
Certain items are regarded as hazardous by various carriers. These items should be marked in the descriptions and will incur an additional $50.00 HazMat fee on top of the regular shipping charges. (*Please note, HazMat Fees are not included in any "Free Shipping" offers. This fee is required by UPS and FedEx and cannot be waived for any reason.)
All orders shipping outside of the continental United States will be required to provide a collect shipping account number. Please enter your preferred carrier with your account number in the order comments section of the shopping cart before checking out. Unfortunately, we are not able to pre-pay and add international orders at this time.